The short version: we process your files to deliver your automation output and do not store them afterward. We collect only what we need to run the service. We do not sell your data to anyone.
RKAFlow is a technology company registered in Lebanon, providing custom automation solutions for contracting and engineering firms. When this policy refers to "RKAFlow," "we," "us," or "our," it means RKAFlow and its team.
For questions about this policy or your data, contact us at [email protected].
We collect different categories of information depending on how you interact with us:
We do not use your data for advertising, profiling, or sale to third parties under any circumstances.
This is the most important section for clients uploading business data.
Files you upload are processed in memory on our servers and are not written to permanent storage. Once your output file is generated and available for download, the input file is discarded. We do not retain copies of your uploaded files or output results beyond the active session.
Usage metadata, such as which tool was used and the file size, is retained in our database for account management and billing purposes. This metadata does not contain the contents of your files.
We do not sell, rent, or trade your personal data. We work with a limited number of trusted service providers who process data on our behalf:
Each provider is bound by appropriate data processing agreements and is not permitted to use your data for their own purposes.
We may disclose your information where required by Lebanese law or a valid legal process, and we will notify you to the extent permitted by law if we receive such a request.
Regardless of your location, you may request:
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
We take the security of your data seriously. Our measures include:
No method of transmission over the internet is 100% secure. We maintain appropriate safeguards and will notify affected clients in the event of a data breach that poses a risk to their rights or interests.
Our public website uses minimal cookies: session tokens required for authentication and Cloudflare security cookies. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect portal functionality.
RKAFlow is a business-to-business service intended for use by companies and professionals. We do not knowingly collect data from individuals under the age of 18.
We may update this policy to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will notify active clients by email.
For any questions, concerns, or requests related to this Privacy Policy: